Thanks to GSS's passenger contact expertise,
we are able to unlock your customer potential and reduce your running costs!
Passenger contact experts
About Us
Global Sky Services (GSS), founded by its Chief Executive Officer, Michel Dufour, offers world-class CRM services alongside state-of-the-art IT and HR consultancy to the Airline, Airport, and travel and tourism business sectors as well as railway operators and ferry companies in both Europe and worldwide.
Read moreOur Services
Business Process Outsourcing such as Front Office Activities, Back Office Activities, Revenue Generation and Customer Acquisition.
Consulting such as IT, Telecom and HR Process Training
CRM Technology such as CRM solutions and CC implementation
APG Associates
Thanks to its allied APG membership, Global Sky Services is able to easily facilitate all Global airlines access to regional BSP, e-ticketing solutions and also premium GDS Airline training programmes.
APG Association is the world's leading network for airline services with 82 members and service providers in over 112 countries, representing 240 airlines around the globe.
- ADIF
- UPSALE
- NEWCO
GSS has recently signed the framework collaboration agreement with ADIF, alongside other cluster companies...
Read moreGSS has signed a distribution deal with UPSALE: a company specialised in CRM and Call Centre solutions.
Read moreGSS recently signed a deal with NewCo Communications to provide direct contact centre services in order to gain and build customer loyalty.
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